Monday, December 14, 2009

The Twelve Days of HealthWarehouse

On the twelfth of these holidays, HealthWarehouse gave to me "first month free" prescriptions, savings on OTC items, low-cost syringes, mobility aids, daily Twitter deals, "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the eleventh of these holidays, HealthWarehouse gave to me savings on OTC items, low-cost syringes, mobility aids, daily Twitter deals, "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the tenth of these holidays, HealthWarehouse gave to me low-cost syringes, mobility aids, daily Twitter deals, "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the ninth of these holidays, HealthWarehouse gave to me mobility aids, daily Twitter deals, "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the eighth of these holidays, HealthWarehouse gave to me daily Twitter deals, "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the seventh of these holidays, HealthWarehouse gave to me "Facebook only" discounts, diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the sixth of these holidays, HealthWarehouse gave to me diabetic supplies, FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the fifth of these holidays, HealthWarehouse gave to me FDA-approved medications, 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the fourth of these holidays, HealthWarehouse gave to me 90-day returns, $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the third of these holidays, HealthWarehouse gave to me $3.50 drugs, live phone support, and FREE shipping in the U.S.!

On the second of these holidays, HealthWarehouse gave to me live phone support and FREE shipping in the U.S.!

On the first of these holidays, HealthWarehouse gave to me FREE shipping in the U.S.!

3 Common Pharmacy Tweets From PharmacyWatcher On Twitter

We've been monitoring pharmacy "tweets" for some time on the micro-blogging site Twitter.  It's fascinating to watch how people feel about their pharmacy experience in a real-time unedited format.  In fact, the format is so unedited, we've removed the expletives from the tweets.

3 Common Tweets From Pharmacy Watcher (@pharmacywatcher) on Twitter

1.  "The pharmacy line was longer than the post office.  That is wrong."
This is probably the most common theme we see.  While drive-thru windows help to alleviate some of the crowds during rush hour, the small size of pharmacy windows makes it difficult to physically fit more people behind the counter which leads us to the next tweet.

2.  "Asking stupid ?'s will get you slapped. "Do u guys have a pharmacy?" Ugh!?! Read the sign outside. "XXXXX!!! PHARMACY!!!"
As many of us have experience, the pharmacy counter itself is often an afterthought to the rest of the store.  Chances are you've had to work your way through the maze of aisles guessing on which corner the pharmacy counter is located at.

In addition to the difficulty experienced finding the pharmacy counter itself, this tweet highlights the arrogant attitudes we see when speaking with transfer customers on the phone.  This is a common theme in healthcare since patients have little choice but to purchase their medications every month.  Customers feel as though they are taken for granted and this tweet highlights why that might be the case.

3.  "Was just attacked by a crackhead in a XXXXX pharmacy and yes the police got involved."
Unfortunately in today's society, pharmacies have become focal points for trouble.  With large inventories of expensive, addictive drugs, there's no telling what can happen while waiting for your prescriptions.  

While many pharmacies take safety into consideration by providing on-site security, the lure of medications and sadly the addiction which causes it can create an unsafe environment when shopping.

To follow @pharmacywatcher, click here.  Just a small disclaimer, the content here is unedited and raw.  If you are offended by offensive language, etc., we recommend you not follow this link.

For a more "sanitary experience" you can also follow our official Twitter feeds at @healthwarehouse and @hw_deals (for specials).  We are also active on Facebook at

We look forward to connecting with you.

Monday, December 7, 2009

How Fast Is "Fast Shipping"?

We're often told we ship fast, but how fast is fast?   Fast doesn't necessarily mean we're fast, but probably means we're faster than most people are accustomed to in our industry.

Our stated delivery time is 2 - 9 business days and sometimes it takes all 9 business days to get there.  Unfortunately, we can only control the order process from the time the order received to the time it is picked up by USPS or UPS.  Once it is in the hands of the mailman or the brown shorts, we can only guess when it will arrive.

However, the part we can control (picking and packing) often results in our fast delivery times.  On average, the majority of our 100% Free Shipping orders arrive in 2 - 5 business days even all the way out to California.

While it sounds basic, here is why we are so fast at getting our orders out:

1.  We are located in Cincinnati, Ohio.  This puts us within reach of 80% of the US population in 2 to 3 days.  Sorry California, but your times are averaging 3 - 5 days with some packages arriving as fast as 2 days.  We're working on making your delivery times faster too.

2.  We work every minute of the day, as fast as possible, packing your orders until the US Postal Service or UPS shows up at our door to pick up packages.  Keep it a secret, but if it means making a little small talk with the mailman, we'll do it. Anything to buy us a little more time to get a few extra packages out. ;-)

3.  Anything we can't get out before we run out of things to say to the mailman, we do the old fashioned way.  We load up a truck and drive it down to the main post office in Cincinnati to ship the last remaining packages. 

We're obsessed with shipping every single package possible the same day down to the last hour, minute and second.  We don't relax for one second until every single package has been shipped or the post office is closed.

Of course, all the speed doesn't mean we're sloppy.  All orders are barcode scanned and triple checked to make sure every customer is getting exactly what they ordered.  Accuracy cannot be sacrificed for speed, after all, we're talking about medication here.

Why do we go through such extra lengths to get orders out the same day?  The answer is simple:  Buying medications is not like buying books or a tv.  Buying medications is often a life or death situation, and any delay can be life threatening.  Every order must be accurate and shipped in a timely manner.

If you shop with us, you probably already know this, which is likely why you shopped with us in the first place.  That and we offer 300 prescription medications for $3.50, free shipping, 90 day returns, no restocking fees, friendly customer service. . . .OK time to stop.

Tell us what you think? What do you consider fast shipping when ordering online?

Tuesday, December 1, 2009

Co-Pays Will Disappear (If Only We'll Let Them) - Part 2

We talked about co-pays in terms of prescription medications, however, another area where co-pays could go is for standard procedures at hospitals.  Hospitals charge exorbitant amounts for small procedures such as getting stitches with bills in the thousands.

For those who are insured, insurance covers the vast majority of the cost leaving us a deductible or co-pay.  However, everyone ends up paying this inflated cost as insurance premiums rise to cover the fees.  This is another case where a new model is emerging.

Two friends of ours: Dr. John Muney, founder of AMG Medical Group in New York City and Dr. Vic Wood, founder of Primary Care One in West Virginia & Ohio are innovators in this space.  They offer comprehensive healthcare (almost everything offered in a hospital) for a low flat fee under $100 a month.

Yes, you read correctly.  In fact it's $79 a month for AMG Medical Group and $83 a month for Primary Care One, with NO CO-PAYS.

Both doctors faced uphill battles getting state approval, however, once people saw the benefits of offering truly affordable healthcare, the rest was history.  Dr. Muney says, ""What is happening in the American medical system is 70% of our healthcare cost is not spent on healthcare. It's bureaucracy. People ask me, 'What's the catch?' I say, 'There isn't one.'"

Therein lies the problem:  Here are two doctors with obvious answers to the healthcare debate bringing affordable care within reach of most Americans, but we can't believe it.  We've been trained to believe we must go to hospitals, use our insurance, and pay co-pays.

So, have we convinced you that co-pays are unnecessary?  Probably not, but until American's can get their mind around comprehensive healthcare being as good as any hospital for a flat fee, the co-pay will be alive and well and the status quo will prevail.

Monday, November 30, 2009

Co-Pays Will Disappear (If Only We'll Let Them) - Part 1

We're often asked if we accept insurance for purchasing medications.  This is a great question as most pharmacies charge high enough prices that it makes sense to use insurance.  Insurance can help offset some of the high cost of prescription drugs especially when it comes to brand names.

What happens when the price of the medication is actually below the insurance co-pay?  Such a situation didn't really exist until the $4 prescription drug list came out.  Now many pharmacies offer this program and hence the co-pay maybe on its last legs.

Let's take a common drug like Simvastatin (Generic Zocor) used to control high cholesterol.  Typical insurance co-pays range between $10 - $20 for medications with some going as high as $25.

At typical pharmacy prices, it makes sense to purchase this drug using your insurance since the price of this drug is above $20 for 30 Tablets.  However, when the price is below the co-pay at $3.50 for 30 Tablets, it doesn't make sense to use your insurance.

With insurance, you would pay a minimum of $10 assuming your co-pay is $10.  Paying cash, you would only pay $3.50 saving you $6.50.  The savings is even higher when you purchase higher quantities.

The Simvastatin example will only become more common, as co-pays rise, generic manufacturers get direct access to the consumer, and more retail pharmacies try to match the flat pricing model. 

The word "co-pay" in relation to prescription drugs may finally become obsolete as consumers opt to save money by paying cash rather than use their insurance.  In our opinion, it couldn't happen soon enough especially when people save money on their medications.

Sunday, November 15, 2009

5 Reasons Why Prescription Drugs Are So Expensive In America

Recently we had the opportunity to speak with a doctor from New York, a nice gentleman who like many Americans was in the Medicare "donut hole".  His local CVS was charging $200 for his medication, and Medicare did not cover his cost, so he decided to go online.

He came across our site and found the drug listed for $60.  His first thought was how is this possible?  It must be an illegitimate generic or there must be some catch.  How could the same drug at CVS for $200 be $60 with free shipping? 

This is probably the most common question we get and so we thought it might be useful to explain the discrepancy in price.

There are 5 reasons why prescription drugs are so expensive:

1.  Regulations - The United States has some of the strictest standards for drugs in the world and this is a good thing considering our health is at stake.  In addition, the America sometimes operates as 51 small countries, all with their own rules and regulations.  Each state has their own special requirements for obtaining prescription licenses.

2.  Limited Competition - Regulations while protecting our health also limit competition because it is extremely difficult to obtain the necessary licenses to sell prescription drugs.  This means very few companies are licensed to sell prescription drugs to consumers compared to the size of the market.

3.  Lack Of Innovation - The healthcare field as a whole is a slow moving industry.  In general, the industry is satisfied with the status quo.  After all, "if it ain't broke, why fix it?"  The system is not broke as long as you are on the right side of the equation.  Unfortunately, for most of us, this is not the case.

4.  Brick And Mortar Pharmacies - The way the majority of us get our drugs is by going down to our local brick-and-mortar pharmacy.  Have you noticed how many pharmacies are concentrated in a small area of a typical suburb in the US?  A quick search near HealthWarehouse in Loveland, OH, brought up more than 10 pharmacies.  Can you imagine how much real estate and personnel costs?  Take a place like San Francisco or New York City and the costs skyrocket further.  Factor these costs into the price of your drugs.

5.  Inefficient Distribution System - A typical drug from its origin at the manufacturer to the destination at the consumer has passed through more than a few hands before it reaches you.  These middle steps also contribute to the cost of prescriptions.

Going back to the price discrepancy for our Doctor friend and the reason why our prices are so much lower than the others is simple:  We are more efficient at getting the drug from the manufacturer or wholesaler to you the consumer because we ship from a single warehouse in Cincinnati, Ohio and sell via the Internet.  When you remove the cost of purchasing expensive real-estate, buildings, and personnel across the United States, the price of medications comes down to levels which are affordable for the average consumer.

At $200 a month, our Doctor's cost would have been $2,400 a year.  At $60 a month, his cost comes down to $720, a savings of $1,680!  While $720 is a lot of money, it pales in comparison to $2,000.  We're fairly certain he'll be happy keeping his money in his own pocket rather than spending it at the pharmacy and that's the way it should be.

Monday, July 13, 2009 Announces $3.50 Prescription Drug Program

Leading U.S. online mail-order pharmacy to offer prescription drugs at prices below those of competitors (Ticker: IONN.OB) a leading online pharmacy, today announced that it will offer a 30-day supply of over 300 popular generic prescription drugs for $3.50. With outstanding service and prices below that of competitors, including Wal-Mart and Target, is poised to set the standard for delivering significant value to consumers on prescription medications. The program will initially be available to customers in 37 states and will be expanded to all 50 states and US Territories in the coming months.

“Healthcare costs continue to rise and millions of Americans are struggling to pay for their prescriptions,” stated CEO Lalit Dhadphale. “Our goal is to transform the industry by offering a safe, low-cost, and convenient option for consumers. As an online pharmacy, we are able to remove inefficiencies in the pharmaceutical distribution process and pass these savings directly on to patients. Our innovative approach has and will continue to make a real difference for millions of families throughout the U.S. by bringing affordable healthcare within reach.”
Key components of the program include:

• Pricing of $3.50 for a 30-day supply of generic prescription medications
• Pricing of $9.50 for a 90-day supply of generic prescription medications
• Coverage of nearly 300 generic medications in all major therapeutic categories, including diabetes, blood pressure and cholesterol
• Processing of all prescription orders and refills online or via phone and 100% free shipping from a state-of-the art pharmacy directly to the patient’s home

“All Americans should have access to affordable FDA-approved drugs,” continued Dhadphale. “For example, a 30-day supply of Zocor is $150, the cost of the generic (Simvastatin), at a regular pharmacy is $28, while the same prescription at, is only $3.50. We are confident that our program delivers real value to patients.”

For a complete list of the drugs available through the Prescription Drug Program, visit

Friday, May 15, 2009

Business combination should enable to accelerate expansion of industry-leading $3.50 prescription drug program

Cincinnati, Ohio (May 15, 2009) –, Inc., a privately held Delaware corporation, and Clacendix, Inc. (OTCBB: IONN.OB) announced today the completion of their business combination pursuant to a securities exchange agreement. The combined company will assume and execute the business plan as its sole business. In connection with the business combination, Clacendix intends to change its name to Until the name change becomes effective, Clacendix shares will continue to be quoted on the OTC Bulletin Board under the ticker IONN.OB.

Under the securities exchange agreement, Clacendix acquired all the outstanding capital stock of from the existing stockholders of in exchange for newly-issued shares of Clacendix common stock. As a result of the share exchange, is now a wholly-owned subsidiary of Clacendix and the former stockholders will own, on a post-transaction basis, approximately 82.4% of the outstanding common stock of Clacendix. Prior to the close of the business combination, completed a financing, raising net proceeds of $1.2 million from accredited investors. Clacendix will file a Form 8-K on or before May 20, 2009, which will contain detailed business and financial information concerning the combined company., a licensed U.S. online mail-order pharmacy, is working to revolutionize the way Americans purchase prescription drugs and healthcare products. In addition to offering cost savings, seeks to enhance the consumer experience by providing exceptional customer service, convenience and privacy. With some of the lowest priced prescriptions in the United States, 100% free shipping and 90-day returns with no restocking fees, consumers have responded by making one of the fastest growing online pharmacies.

Clacendix CEO, Norman Corn said, “We are truly excited, having searched for a suitable business combination candidate for over a year. is growing at an incredible rate with an impressive business model that we believe delivers outstanding consumer value.”

Upon the close of the business combination, the company appointed Lalit Dhadphale as Chairman, President and CEO, in addition to his duties as a director of, he will now serve as director of the combined company. Patrick E. Delaney, Chief Financial Officer at Clacendix, will continue in the same role.

“This is a significant step forward for our company,” states CEO Lalit Dhadphale. “We are excited to leverage the public financial markets to fund expansion and further accelerate our strategy to deliver consumers a convenient and affordable option when purchasing prescription drugs in the United States.”

About, Inc. is a licensed U.S. online mail-order pharmacy based in Cincinnati, Ohio. is the first company to offer FDA-approved generic prescriptions at $3.50 for 30-day supplies and $9.50 for 90-day supplies with 100% free shipping.’s mission is to redefine the meaning of healthcare and relentlessly strive to make it affordable for all Americans.

The information contained in this press release contains “forward-looking statements,” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. A forward-looking statement is one which is based on current expectations of future events or conditions and does not relate to historical or current facts. These statements include various estimates, forecasts, projections of Clacendix’ future performance, statements of Clacendix’ plans and objectives, and other similar statements. Forward-looking statements include phrases such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “predicts,” “estimates,” “assumes,” “projects,” “may,” “will,” “will be,” “should,” or similar expressions. Although Clacendix believes that its current expectations are based on reasonable assumptions, it cannot assure you that the expectations contained in such forward-looking statements will be achieved. Forward-looking statements involve risks, uncertainties and assumptions which could cause actual results to differ materially from those contained in such statements. Investors should not place undue reliance on the forward-looking statements contained in this press release, as they speak only as of the date of this press release, and Clacendix expressly disclaims any obligation or undertaking to publicly release any updates or revisions to any forward-looking statements contained herein.

Wednesday, May 13, 2009

LifeScan’s Decision to Discontinue Two OneTouch Strip Products

Are your OneTouch test strips becoming harder to find and possibly increasing in price? Effective December 2008, Lifescan has made the decision to discontinue two of its OneTouch test strip products due to decline in demand. If you are using a OneTouch FastTake or One Touch Basic, II or Profile glucose meter, now may be the right time to look into upgrading your system.

LifeScan’s decision to cease the manufacturing of the two categories of OneTouch test strips was cited as a result of declining demand; it is not the result of any type of safety issue regarding the products. The final batch of FastTake test strips will have the expiry date of March 2010. Compatible strips for the other meters listed above, the expiration of these last test strips will be January 2010.

With the ever-present proliferation of counterfeit test strips, if you choose to continue shopping for these strips, please keep the noted expiration dates in mind. If you haven’t already switched, now is a great time to consider upgrading your meter and corresponding supplies; doing so will ensure the ease of sourcing your diabetic testing needs and potentially save you both time and money.

For additional questions related to LifeScan products, contact the U.S. Customer Service at: 1-800 227-8862

Tuesday, March 17, 2009

Americans Overwhelmingly Preferring And Requesting Generic Drugs

Americans are beginning to become fed up with the high cost of brand name drugs. Consumers are learning more about generic drugs which is leading to an increase in requests for generic medications. In a study done earlier this year, the top two reasons doctors prescribed generic drugs in the past year were patients asked about them or actually preferred them to the brand name equivalent.

A Harris Poll recently found that 81% of American consumers say they prefer generic medications to brand name medications, an increase of 13% since October 2006. did a great job breaking down the Harris Poll.

What the poll fails to look at is 'Why American consumers prefer generic medications'. It is believed (and quite obvious) that the American consumer is sick and tired of the ridiculous costs of brand name drugs. Americans have always been good at adapting and in these tough economic times Americans are beginning to seek out ways to save money. For a lot of people medications are a necessity, however, many of these people are looking to the generic equivalent as a cheaper alternative.

The more informed American consumer is beginning to put the pressure on the doctors as well. Many people wonder why generic prescriptions aren't prescribed all of the time? It's a logical question that has people baffled by the answer. The reason is the branded drugs have representatives who leave samples of these branded medications with the health care provider, with the intention and belief that the health care provider will select this branded drug as a result. Generic medications, while much less expensive than the branded medications, do not have samples to be left with the health care providers.

Apparently it doesn't take much to persuade most doctors, but the American public is fighting back and requesting that their doctors prescribe generic equivalents. In the next few years some of the largest drugs come off patent which will allow Americans the opportunity to choose the generic equivalents and save money. The American health care consumer is becoming smarter and more informed, and the "Generic Revolution" is starting.